GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Well-structured Std 12 Computer Textbook MCQ Answers and Std 12 Computer MCQ Answers Ch 4 Ch 4 Introduction to E-Commerce can serve as a valuable review tool before computer exams.

GSEB Std 12 Computer Chapter 4 MCQ Introduction to E-Commerce

Question 1.
Today we are living in ……………….. type of an era.
(A) information
(B) activity
(C) profession
(D) historical
Answer:
(A) information

Question 2.
From which sources do we get the information ?
(A) Radio and television
(B) News Papers
(C) Internet
(D) All of these
Answer:
(D) All of these

Question 3.
Which devices have changed the method of using information ?
(A) Internet and Television
(B) Internet and Mobile
(C) Mobile and News papers
(D) Mobile and Television
Answer:
(B) Internet and Mobile

Question 4.
In the beginning websites were used for ………………. .
(A) to telecast the information related to products
(B) to telecast the information related to institutes
(C) (A) and (B) both
(D) E-Commerce
Answer:
(C) (A) and (B) both

Question 5.
Which type of information is provided by the educational websites ?
(A) Different information of chapters for the syllabus
(B) Content of the syllabus
(C) Information of teachers and students
(D) All of these
Answer:
(D) All of these

Question 6.
Which type of information is provided by the professional websites ?
(A) Information of products
(B) Specialities of products
(C) Supplier and prices
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 7.
Internet has become extremely popular among the individuals as well as business organizations. Choose the correct option for above sentence.
(A) True
(B) False
(C) Can’t say
(D) None of these
Answer:
(A) True

Question 8.
For which reason internet has become extremely popular among the individuals as well as business organizations?
(A) Tremendous development of telecommunication
(B) Software technologies
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 9.
…………… has made evolutional changes in professional management.
(A) Mobile
(B) Internet
(C) Multimedia
(D) Telecommunication
Answer:
(B) Internet

Question 10.
……………… can be done using internet.
(A) Bill payment
(B) Banking
(C) Purchase
(D) All of these
Answer:
(D) All of these

Question 11.
……………. process is possible through internet.
(A) Marketing and selling of products
(B) Providing catalogue
(C) Trading of shares
(D) All of these
Answer:
(D) All of these

Question 12.
The use of Internet for conducting business activities is known as ………………. .
(A) electronic commerce
(B) internet commerce
(C) e-mail commerce
(D) international commerce
Answer:
(A) electronic commerce

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 13.
What is full form of E-commerce ?
(A) E-mail Commerce
(B) Electronic Commerce
(C) Expert Commerce
(D) Exchange Commerce
Answer:
(B) Electronic Commerce

Question 14.
E-commerce can reduce the cost for ……………….. in professional management.
(A) institute
(B) business
(C) customers
(D) all of these
Answer:
(D) all of these

Question 15.
What will be the speed of distribution on internet if we use e-commerce ?
(A) More
(B) Less
(C) Can’t say
(D) None of these
Answer:
(B) Less

Question 16.
What type of feature is provided by e-commerce ?
(A) Global market removing the limitations of time and distance
(B) To take advantage of benefits of the market
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 17.
What is the most expanding method of business today ?
(A) Increase sale of products using internet
(B) Increase sale of products using multimedia
(C) Increase sale of products using mobile
(D) Increase sale of products using information
Answer:
(A) Increase sale of products using internet

Question 18.
Which type of activity is done on internet today ?
(A) Business of electronics and books
(B) Business of traveling
(C) Many types of products and services
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 19.
…………… has made the whole world a global market where anyone can purchase and sale.
(A) E-Commerce
(B) G-Commerce
(C) N-Commerce
(D) I-Commerce
Answer:
(A) E-Commerce

Question 20.
E-commerce is used for …………… .
(A) marketing and selling
(B) auctions
(C) banking and Insurance
(D) all of these
Answer:
(D) all of these

Question 21.
……………. shows the main application of e-commerce.
(A) Internet Bookshops
(B) Electronic Newspapers
(C) Online auction
(D) All of these
OR
(A) Marketing and selling
(B) Online billing
(C) Online auction
(D) All of these
OR
(A) Information services
(B) Support Services
(C) Net banking
(D) All of these
Answer:
(D) All of these

Question 22.
What was the first application of e-commerce on internet ?
(A) Internet Bookshops
(B) Electronic Newspapers
(C) Net banking
(D) Online auction
Answer:
(A) Internet Bookshops

Question 23.
Customers prefer purchasing books on internet due to …………….. .
(A) books not required to be physically checked
(B) books can easily be described
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 24.
What way books can be easily shipped to customers ?
(A) Easily
(B) Without little or no damage
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 25.
Online bookstores need a good website displaying ………………. .
(A) all books category wise
(B) picture of the cover page
(C) description of the books
(D) all of these
OR
(A) total number of pages
(B) price of the book
(C) discount on the books and reviews of the customers
(D) all of these
Answer:
(D) all of these

Question 26.
The search of a book can be done by ……………….. .
(A) title of book
(B) name of author
(C) name of publisher
(D) all of these
Answer:
(D) all of these

Question 27.
The online bookstores may record ……………… .
(A) the customer’s interest
(B) inform them about new arrivals to attract and retain their interest
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 28.
…………….. is the most popular website for online books sale.
(A) www.amazon.com
(B) www.eBay.com
(C) www.irctc.co.in
(D) www.gswan.gov.in
Answer:
(A) www.amazon.com

Question 29.
……………… is the website selling books online.
(A) www.bookshopofindia.com
(B) www.shopping.indiatimes.com
(C) www.buybooksindia.com
(D) All of these
Answer:
(D) All of these

Question 30.
The digital newspaper available on the internet is called ……………… .
(A) G-newspaper
(B) E-newspaper
(C) I-newspaper
(D) N-newspaper
Answer:
(B) E-newspaper

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 31.
E-newspaper means ………………. .
(A) electronic newspaper
(B) internet newspaper
(C) information newspaper
(D) e-mail newspaper
Answer:
(A) electronic newspaper

Question 32.
Electronic news paper gives more advantages than ………………. .
(A) printed newspapers
(B) news telecast on television
(C) news telecast on radio
(D) all of these
Answer:
(D) all of these

Question 33.
……………. gives the instant news of the world.
(A) Mechanical newspaper
(B) Electronic newspaper
(C) Local newspaper
(D) International newspaper
Answer:
(B) Electronic newspaper

Question 34.
How can electronic newspapers be attractive ?
(A) Using digital technique
(B) Selecting the news as per the interest of the reader
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 35.
Electronic newspaper is helpful in ………………. .
(A) removes the hassle of the printing process
(B) helps in reducing the costs
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 36.
Majority of the leading newspaper now provide ………………. .
(A) electronic newspaper
(B) e-newspaper
(C) (A) or (B)
(D) none of these
Answer:
(C) (A) or (B)

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 37.
…………….. is the website of e-newspaper.
(A) www.washingtonpost.com
(B) www.epaper.timesofindia.com
(C) www.epaper.divyabhaskar.com.in
(D) All of these
Answer:
(D) All of these

Question 38.
Which is the process of buying and selling products or services by offering the customers to bid the price and selling the product ?
(A) Auction
(B) Purchase
(C) Sale
(D) All of these
Answer:
(D) All of these

Question 39.
The traditional auctions have …………….. participation of people.
(A) limited
(B) unlimited
(C) can’t say
(D) none of these
Answer:
(A) limited

Question 40.
The same auction mechanism can be implemented using ……………… technology which allow the people to bid on the internet.
(A) G-commerce
(B) F-commerce
(C) E-commerce
(D) N-Commerce
Answer:
(C) E-commerce

Question 41.
The bidding on the internet is known as …………………. .
(A) internet auction
(B) online auction
(C) international auction
(D) internal auction
Answer:
(B) online auction

Question 42.
…………. is the process for people to purchase through bidding.
(A) Auction
(B) Marketing
(C) Registration
(D) Online bookstore
Answer:
(A) Auction

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 43.
Auction websites provide the platform for ………………… .
(A) sellers
(B) bidders
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 44.
Someone who places the product for auction is called ………………. .
(A) auctioneer
(B) bidder
(C) businessman
(D) customer
Answer:
(A) auctioneer

Question 45.
The user who bids for product on internet is, called ………………. .
(A) auctioneer
(B) bidder
(C) businessman
(D) customer
Answer:
(B) bidder

Question 46.
To sell an item through online auction, ……………….. is needed first.
(A) registration
(B) booking
(C) purchasing
(D) transferring
Answer:
(A) registration

Question 47.
To sale product online registration is required for ………………… .
(A) to track the product
(B) to determine the winning bids
(C) to build a database for seller and bidder feedback
(D) all of these
Answer:
(D) all of these

Question 48.
Members are required to provide ………………. before they are allowed to sell.
(A) their personal contacts
(B) their basic contacts
(C) their business contacts
(D) business basic contacts
Answer:
(B) their basic contacts

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 49.
The member generally puts ……………… for bidding.
(A) digital picture of item
(B) short description of item
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 50.
By placing goods for auction, a person can get a ………………. .
(A) good publicity of the item
(B) good price of the item
(C) traditional purchase of item
(D) good marketing of item
Answer:
(B) good price of the item

Question 51.
When the item is transferred to the bidder ?
(A) Once the target price is reached
(B) The time limit is over
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 52.
How many options are provided to the bidder for the payment ?
(A) Limited
(B) Unlimited
(C) Net banking
(D) Various
Answer:
(D) Various

Question 53.
…………….. is the advantage of selling items online.
(A) Best price can be achieved for the product
(B) Bidder saves time to get the product of their choice
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 54.
Which is the website for the online auction ?
(A) www.eBay.com
(B) www.amazon.com
(C) www.irctc.co.in
(D) www.gswan.gov.in
Answer:
(A) www.eBay.com

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 55.
…………… is the website for the online auction.
(A) www.onlineauction.com
(B) www.mybids.in
(C) www.ubid.com
(D) All of these
Answer:
(D) All of these

Question 56.
Many companies now days conduct their business of marketing and selling of goods using ……………… .
(A) web server
(B) website
(C) web source
(D) web mapping
Answer:
(B) website

Question 57.
Companies provide ………………… online over internet for better marketing.
(A) catalogue
(B) working process
(C) ingredients of products
(D) explanation of products
Answer:
(A) catalogue

Question 58.
The catalogue displays different categories of products with …………….. .
(A) images
(B) videos
(C) (A) or (B)
(D) 3D format
Answer:
(C) (A) or (B)

Question 59.
The customer can view the catalogue and select the products of their choice by adding them to ……………. .
(A) shopping card
(B) shopping cart
(C) shopping mart
(D) shopping part
Answer:
(B) shopping cart

Question 60.
Online shopping cart is like …………………. .
(A) basket given in the super store
(B) basket with special variety
(C) very different basket than the super store.
(D) none of these
Answer:
(A) basket given in the super store

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 61.
What can customer do in the shopping cart ?
(A) Add the product in the shopping cart
(B) Review the product he has selected.
(C) Delete the selected product.
(D) All of these
Answer:
(D) All of these

Question 62.
Order is given at the time of ……………… in online shopping.
(A) log-in
(B) registration
(C) checkout
(D) checking
Answer:
(C) checkout

Question 63.
The user needs to provide ………………. in online shopping.
(A) shipping details
(B) shopping details
(C) (A) and (B) both
(D) none of these
Answer:
(A) shipping details

Question 64.
The payment of purchase is made through ………………. .
(A) cash
(B) cheque
(C) internet
(D) all of these
Answer:
(C) internet

Question 65.
………………… type of products can be purchased through internet.
(A) Grocery
(B) Toys
(C) Computer accessories and mobiles
(D) All of these
Answer:
(D) All of these

Question 66.
Which is the Indian Railways website ?
(A) www.irctc.co.in
(B) www.irctc.com
(C) www.irctc.in
(D) www.irctc.gov.in
Answer:
(A) www.irctc.co.in

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 67.
What is the full form of IRCTC ?
(A) Indian Railway Catering and Tourist Corporation Limited
(B) Indian Railway Catering and Tourism Corporation Limited
(C) Indian Railway Catering and Transformation Corporation Limited
(D) Indian Railway Catering and Transaction Corporation Limited
Answer:
(B) Indian Railway Catering and Tourism Corporation Limited

Question 68.
What facilities are given by the Indian railways website www.irctc.co.in ?
(A) Information of various trains
(B) Online registration of tickets
(C) Online payment
(D) All of these
Answer:
(D) All of these

Question 69.
How does the ticket information is provided ?
(A) Electronic copy to the email address
(B) Through SMS Short Message Service
(C) (A) or (B)
(D) Through couriers or post
Answer:
(C) (A) or (B)

Question 70.
……………….. is the famous website for marketing and selling.
(A) www.homeshopl8.com
(B) www.flipkart.com
(C) www.makemytrip.com
(D) All of these
Answer:
(D) All of these

Question 71.
Bills are sent through ………………. in online shopping.
(A) post
(B) e-mail
(C) courier
(D) all of these
Answer:
(B) e-mail

Question 72.
How payment is done in online shopping.
(A) Credit card
(B) Net banking
(C) (A) or (B)
(D) None of these
Answer:
(C) (A) or (B)

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 73.
……………. feature is used by the companies to send bills to a large number of customers.
(A) Online billing
(B) Offline Billing
(C) Printed billing
(D) Virtual billing
Answer:
(A) Online billing

Question 74.
………………. telecommunication company use internet billing.
(A) BSAL
(B) BSLN
(C) BSNL
(D) BSND
Answer:
(C) BSNL

Question 75.
BSNL stands for ……………… .
(A) Bharat Sanchar Nirman Limited
(B) Bharat Sanchar Nigam Limited
(C) Bharat Sanchar Nagrik Limited
(D) Bharat Sanchar National Limited
Answer:
(B) Bharat Sanchar Nigam Limited

Question 76.
………….. institutes use internet to provide information.
(A) Education Institute
(B) University
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 77.
What is provided by educational institutes to their students ?
(A) Forms and reminders
(B) Exam schedule
(C) Results
(D) All of these
Answer:
(D) All of these

Question 78.
Which is the example of online support service ?
(A) Instructions sent by bank to customers
(B) Reminders of banks or institutes
(C) (A) and (B) both
(D) Bills sent to the customers by institutes
Answer:
(C) (A) and (B) both

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 79.
Which is the example of information service website ?
(A) www.gseb.org
(B) www.irctc.co.in
(C) www.eBay.com
(D) www.amazon.com
Answer:
(A) www.gseb.org

Question 80.
Support services have increased because of …………… .
(A) technological changes
(B) special techniques
(C) modern techniques
(D) featured techniques
Answer:
(C) modern techniques

Question 81.
Today the simplest products utilize sophisticated electronics which require …………… .
(A) specialized knowledge
(B) special knowledge for maintenance
(C) technical
(D) all of these
Answer:
(D) all of these

Question 82.
When the companies provide support to customers ?
(A) Before selling the products
(B) At the time of selling
(C) After selling the products
(D) All of these
Answer:
(C) After selling the products

Question 83.
Software companies provide online support for …………….. .
(A) installation
(B) configuration of software
(C) any query related to the software
(D) all of these
Answer:
(D) all of these

Question 84.
Software vendors allow ………………. to their licensed customers.
(A) to download the codes
(B) to download recent updates
(C) to download latest versions
(D) all of these
Answer:
(B) to download recent updates

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 85.
Hardware vendors put software details for their devices so that the customer can download them by ……………… ,
(A) product type
(B) model number
(C) (A) and (B) both
(D) billing details
Answer:
(C) (A) and (B) both

Question 86.
…………….. is getting more popular day by day.
(A) Net banking
(B) Electronic banking
(C) (A) or (B)
(D) None of these
Answer:
(C) (A) or (B)

Question 87.
Banking transactions done on internet is called ……………. .
(A) net banking
(B) auction
(C) billing
(D) user banking
Answer:
(A) net banking

Question 88.
………………. facility is provided through net banking.
(A) Online payment
(B) Details of balance
(C) Cash withdrawal
(D) (A) and (B) both
Answer:
(D) (A) and (B) both

Question 89.
The process of banking through internet is called ………………. .
(A) online banking
(B) offline banking
(C) normal banking
(D) data banking
Answer:
(A) online banking

Question 90.
……………….. is provided to the customer for online banking.
(A) Account number
(B) Code
(C) Password
(D) Pin code
Answer:
(C) Password

Question 91.
…………….. facility is given to customer through online banking.
(A) To known balance details
(B) To transfer money
(C) To get the statements
(D) All of these
OR
(A) To know the financial transactions
(B) To make the payment online for electricity and mobile services
(C) To transfer the amount
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 92.
…………… is the website for online banking.
(A) www.centralbankofindia.co.in
(B) www.bankofbaroda.co.in
(C) www.onlinesbi.com
(D) All of these
Answer:
(D) All of these

Question 93.
Due to ……………….. doing business has changed significantly.
(A) growth of internet and increment in the salary of customers
(B) growth of internet and using E-commerce
(C) growth of internet and increment of purchase strength
(D) growth of internet and increment of products
Answer:
(B) growth of internet and using E-commerce

Question 94.
Which is the feature of traditional business ?
(A) Customers can find the products
(B) Use of e-payment to get the payment
(C) Advertisement on internet
(D) For specific period or processes done in the particular hours
Answer:
(D) For specific period or processes done in the particular hours

Question 95.
In traditional business what type of competition is done ?
(A) Within a single industry
(B) Within limited geographical area
(C) (A) and (B) both
(D) Within unlimited geographical area
Answer:
(C) (A) and (B) both

Question 96.
Which type of products is difficult to sell through e-commerce ?
(A) To touch
(B) To smell
(C) To examine precisely
(D) All of these
Answer:
(D) All of these

Question 97.
Buyers will hesitate in buying ………………. .
(A) perishable food items
(B) expensive jewellery
(C) high-fashion cloth
(D) all of these
Answer:
(D) all of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 98.
The arrangement of products, store design and layout is called ………………. .
(A) merchandising
(B) modifications
(C) banking
(D) chatting
Answer:
(A) merchandising

Question 99.
……………… is the common feature of traditional business.
(A) It is done for specific period of time.
(B) Information not distributed within competitors.
(C) Some employees are to be appointed.
(D) All of these
Answer:
(D) All of these

Question 100.
…………… is the common feature of e-commerce.
(A) Electronic devices are used for advertisements
(B) Providing catalogues to customers
(C) Use e-payments
(D) All of these
OR
(A) Cash on delivery is possible
(B) Products is sent within some days
(C) Average cost reduces C
(D) All of these
Answer:
(D) All of these

Question 101.
…………….. is the feature of e-commerce
(A) Location to purchase or take on rent
(B) Use of internet for advertisement of products
(C) No sharing of information with competitors
(D) Business done for specific hours
Answer:
(B) Use of internet for advertisement of products

Question 102.
The variety of products and service make online shopping ………………. .
(A) attractive
(B) convenient
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 103.
E-commerce has given …………….. change.
(A) drastic change in lifestyle of people
(B) quantity and quality of consumption
(C) mind sets of people
(D) all of these
Answer:
(D) all of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 104.
…………….. is the factor for growth of e-commerce in India.
(A) Internet connection, 3G services, smart phones etc.
(B) Increase in use of mobile phones
(C) Increased productions
(D) All of these
OR
(A) Busy life style and lack of time of people
(B) Reduced inventory and real estate cost
(C) Consumers buy and sell second hand goods
(D) All of these
Answer:
(D) All of these

Question 105.
Due to ………………., traditional purchase is decreasing.
(A) busy lifestyle of people
(B) traffic congestion
(C) lack of time with people
(D) all of these
Answer:
(D) all of these

Question 106.
Why e-commerce products are cheap online ?
(A) Stock stored by the mediators running the retail business
(B) Reduction of static property
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 107.
Due to …………………. website online market and locations have developed.
(A) eBay
(B) Flipkart
(C) Snapdeal
(D) all of these
Answer:
(D) all of these

Question 108.
Internet introduced in India …………………. compared to other countries.
(A) late
(B) early
(C) at proper time
(D) can’t say
Answer:
(A) late

Question 109.
E-commerce is developing with tremendous speed in India, why ?
(A) Internet users increase day by day
(B) Opportunity for new users
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 110.
Which online stores are popular in India ?
(A) Flipkart, eBay India, Amazon India
(B) Snapdeal, Myntra, Domino
(C) PayTM, Jabong
(D) All of these
Answer:
(D) All of these

Question 111.
Retail vendors have started …………… mode of payment.
(A) cash on delivery
(B) cash on purchase
(C) cash before delivery
(D) cash after one week or purchase
Answer:
(A) cash on delivery

Question 112.
……………. mode of payment is most popular in India.
(A) Cash after one week or purchase
(B) Cash before delivery
(C) Cash on delivery
(D) Cash on purchase
Answer:
(C) Cash on delivery

Question 113.
Cash on delivery is ………………. method according to online retail vendors.
(A) cheap
(B) costly
(C) can’t say
(D) none of these
Answer:
(B) costly

Question 114.
Cash on delivery is ………………. method according to online retail vendors, why ?
(A) they have to finance the sale till the order is delivered
(B) they have to finance the sale till the order is achieved
(C) they can’t finance the sale till the order is delivered
(D) they have to finance the sale till the order is purchased
Answer:
(A) they have to finance the sale till the order is delivered

Question 115.
…………….. is easy for customer when cash on delivery is done.
(A) To accept the product
(B) To reject the product
(C) To purchase the product
(D) To sell the product
Answer:
(B) To reject the product

Question 116.
Industry experts are ……………… about the future potential of e-commerce in India.
(A) optimistic
(B) unoptimistic
(C) can’t say
(D) none of these
Answer:
(A) optimistic

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 117.
With the growth of Internet, companies are …………… .
(A) finding new ways
(B) finding attractive ways
(C) (A) and (B) both
(D) trying to accept traditional way
Answer:
(C) (A) and (B) both

Question 118.
E-commerce provides ………………. benefit to the customers.
(A) product available at less cost
(B) wide range
(C) time saving
(D) all of these
Answer:
(D) all of these

Question 119.
E-commerce sales would rise in the coming years with ……………… .
(A) faster broadband services
(B) new applications
(C) (A) and (B) both
(D) internet
Answer:
(C) (A) and (B) both

Question 120.
……………. shows the benefit of e-commerce.
(A) Conduct business 24 × 7
(B) Lower cost
(C) No boundaries for geographical limitations
(D) All of these
OR
(A) Improved customer service
(B) Teamwork
(C) Eliminate travel time and cost
(D) All of these
Answer:
(D) All of these

Question 121.
Which is not advantage of e-commerce ?
(A) Security
(B) Lower cost
(C) Lack of geographical area
(D) Conduct business 24 × 7
Answer:
(A) Security

Question 122.
Which is the disadvantage of e-commerce ?
(A) Conduct business 24 × 7
(B) Speed
(C) Improved customer service
(D) Security
Answer:
(D) Security

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 123.
…………. type of business can be done through e-commerce.
(A) Any time
(B) Any locations
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 124.
E-commerce business is not bound to ………………. .
(A) time
(B) choice
(C) product
(D) price
Answer:
(A) time

Question 125.
E-commerce can accept the order at ………………. .
(A) day time
(B) night time
(C) any time
(D) all of these
Answer:
(D) all of these

Question 126.
Which type ofcost is reduced through internet business ?
(A) Marketing, distribution
(B) Phone, mail
(C) Printing
(D) All of these
Answer:
(D) All of these

Question 127.
Investment in e-commerce would be ……………….. compared to traditional business.
(A) less
(B) maximum
(C) can’t say
(D) none of these
Answer:
(A) less

Question 128.
Investment in traditional business would be ………………….. compared to e-commerce.
(A) less
(B) more
(C) can’t say
(D) none of these
Answer:
(B) more

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 129.
Customers are benefited with wide range of products for selection. Why ?
(A) Elimination of distributors or intermediaries
(B) Inclusion of distributors or intermediaries
(C) Elimination of purchasers
(D) Inclusion of purchasers
Answer:
(A) Elimination of distributors or intermediaries

Question 130.
Local store is expanded to ………………. area.
(A) unlimited
(B) indefinite
(C) limited
(D) can’t say
Answer:
(C) limited

Question 131.
E-commerce can be distributed to ……………… customers online.
(A) many
(B) limited
(C) can’t say
(D) none of these
Answer:
(A) many

Question 132.
Traditional business can be served to numerous customers.
Choose the appropriate option.
(A) True
(B) False
(C) Can’t say
(D) None of these
Answer:
(B) False

Question 133.
As there is direct communication with customer ………………. is possible to communicate.
(A) product price
(B) product quantity
(C) features of product
(D) all of these
Answer:
(D) all of these

Question 134.
Customer favors ………………. type of customer service.
(A) online
(B) offline
(C) talk line
(D) mega line
Answer:
(A) online

Question 135.
E-commerce provides ……………….. type of customer service.
(A) better
(B) instant
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 136.
Information can easily be shared on Internet. Choose the appropriate option.
(A) True
(B) False
(C) Can’t say
(D) None of these
Answer:
(A) True

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 137.
Through ……………. vendor informs to the customers about services.
(A) mail
(B) courier
(C) post
(D) e-mails
Answer:
(D) e-mails

Question 138.
A merchant can solve the problems of customers through ………………. .
(A) e-mail
(B) online
(C) (A) or (B)
(D) personally
Answer:
(C) (A) or (B)

Question 139.
How many companies can merge to provide services in e-commerce ?
(A) More than one and less than five
(B) More than one
(C) More than one and less than ten
(D) Less than one
Answer:
(B) More than one

Question 140.
…………… is the best example of team work.
(A) E-mail
(B) E-waste
(C) E-newspapers
(D) All of these
Answer:
(A) E-mail

Question 141.
Through …………….. people communicate.
(A) e-waste
(B) e-newspapers
(C) e-mail
(D) all of these
Answer:
(C) e-mail

Question 142.
Communication improves for whom when e-mail system is used ?
(A) Distributors
(B) Customers
(C) Professionals and business partners
(D) All of these
Answer:
(D) All of these

Question 143.
What type of result does the e-mail communication provide ?
(A) Better
(B) Medium
(C) Bad
(D) Can’t say
Answer:
(A) Better

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 144.
In e-commerce customer has to travel long to get product.Choose the appropriate option.
(A) True
(B) False
(C) Can’t say
(D) None of these
Answer:
(B) False

Question 145.
How is the e-commerce business compared to the traditional one ?
(A) Fast
(B) Medium
(C) Slow
(D) Can’t say
Answer:
(A) Fast

Question 146.
Due to ………………. e-commerce business is faster than the traditional one.
(A) traditional transaction
(B) formal transaction
(C) online transaction
(D) offline transaction
Answer:
(C) online transaction

Question 147.
What type of benefit does the e-commerce give to the society ?
(A) From any location purchase is possible
(B) Customers don’t have to travel so the pollution decrease
(C) Distance learning is possible
(D) All of these
Answer:
(D) All of these

Question 148.
E-commerce has some limitations ?
(A) Yes
(B) No
(C) Can’t say
(D) None of these
Answer:
(A) Yes

Question 149.
Which option shows the limitation of e-commerce ?
(A) Resistance to change
(B) Initial cost
(C) Security
(D) All of these
OR
(A) Privacy
(B) Lack of trust
(C) Time for delivery
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 150.
Business organizations need to change from traditional business to E-commerce is faced by ……………….. .
(A) resistance
(B) response
(C) respect
(D) all of these
Answer:
(A) resistance

Question 151.
People need to get used to ………………… in e-commerce.
(A) paperless business
(B) faceless business
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 152.
How is the initial investment to start e-commerce business ?
(A) Very less
(B) Significant
(C) Very high
(D) Can’t say
Answer:
(B) Significant

Question 153.
E-commerce changes the basic traditions of business.
Choose the appropriate option.
(A) True
(B) False
(C) Can’t say
(D) None of these
Answer:
(A) True

Question 154.
For what initial investment is needed in e-commerce ?
(A) Hardware
(B) Software
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 155.
…………… is needed to the staff to understand way of conducting business in e-commerce.
(A) Salary
(B) Training
(C) Independence
(D) Time
Answer:
(B) Training

Question 156.
…………. is a primary concern in e-commerce.
(A) Security
(B) Time
(C) Availability
(D) Cost
Answer:
(A) Security

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 157.
The information of what traveling on internet should be protected from unauthorized access.
(A) Information related to institute
(B) Information related to the individual
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 158.
Security against ………………… is needed in e-commerce.
(A) malicious use
(B) accidental use
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 159.
The ……………….. of customer is a serious issue.
(A) identity
(B) security
(C) choice
(D) payment
Answer:
(B) security

Question 160.
Why people hesitate to put their information on internet ?
(A) The hackers might intercept the information
(B) In future their data may be misused
(C) Personal information may be used multiple times
(D) All of these
Answer:
(A) The hackers might intercept the information

Question 161.
Unnecessary e-mails sent by the companies are called ……………….. .
(A) worm
(B) junk
(C) spam
(D) trojan
Answer:
(C) spam

Question 162.
The ………………… may intercept the personal information.
(A) hawkers
(B) hackers
(C) takers
(D) truckers
Answer:
(B) hackers

Question 163.
Which type of fraud can give financial loss to customers ?
(A) Credit Card
(B) E-mail
(C) Social Networking
(D) All of these
Answer:
(A) Credit Card

Question 164.
E-commerce is to be secured from ………………….. .
(A) hackers
(B) virus
(C) transfer of data
(D) all of these
Answer:
(D) all of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 165.
Due to ……………….. there is lack of trust in e-commerce.
(A) non-delivery of products
(B) incorrect information
(C) lack of security of payment
(D) all of these
Answer:
(D) all of these

Question 166.
Returning defective goods online is ………………….. issue.
(A) difficult
(B) easy
(C) can’t say
(D) none of these
Answer:
(A) difficult

Question 167.
What type of questions arise to users in online purchase ?
(A) Who will pay the transportation charge if the goods are returned back.
(B) Will the merchant return the cash back ?
(C) Will the product be returned to the destination or not.
(D) All of these
Answer:
(D) All of these

Question 168.
In which mode a product can be purchased from the local store ?
(A) Traditional
(B) Online
(C) (A) and (B) both
(D) None of these
Answer:
(A) Traditional

Question 169.
What is consumed in sending product in e-commerce system ?
(A) Time
(B) Cost
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 170.
Which type of products is not favored by the people via e-commerce ?
(A) Fruits
(B) Vegetables
(C) Perishable products
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 171.
The online shops can not provide ……………… .
(A) touching the product
(B) holding the product
(C) experience the product by feeling
(D) all of these
Answer:
(D) all of these

Question 172.
……………… products to sell are tricky.
(A) Clothes
(B) Furniture
(C) (A) and (B) both
(D) Books
Answer:
(C) (A) and (B) both

Question 173.
Which type of financial transactions are not generally preferred by people ?
(A) Very small
(B) Very big
(C) (A) or (B)
(D) Medium
Answer:
(C) (A) or (B)

Question 174.
Regular updations to be done online for small institutes create ………………… .
(A) easiness
(B) difficulty
(C) facility
(D) necessity
Answer:
(B) difficulty

Question 175.
E-commerce is dependent on ………………… .
(A) internet
(B) e-mail
(C) processor
(D) hyperlink
Answer:
(A) internet

Question 176.
Resistance in ……………….. is dangerous for e-commerce.
(A) e-mail connection
(B) network connection
(C) internet connection
(D) connection of products
Answer:
(C) internet connection

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 177.
E-commerce business models are decided on ……………… parties involved.
(A) two
(B) three
(C) four
(D) five
Answer:
(A) two

Question 178.
E-commerce business model is decided on ………………. .
(A) business parties involved
(B) service provided by the parties
(C) (A) and (B) both
(D) none of these
Answer:
(C) (A) and (B) both

Question 179.
On which base e-commerce business model is classified ?
(A) Who purchases from whom ?
(B) Who sells to whom ?
(C) Who purchase from where ?
(D) Who purchase when ?
Answer:
(B) Who sells to whom ?

Question 180.
……………. is the e-commerce business model.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) All of these
Answer:
(D) All of these

Question 181.
Merchants sell to their customers is the …………………… e-commerce model.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(A) Business to Consumer-B2C

Question 182.
B2C stands for ………………….. .
(A) Business to Citizen
(B) Business to Custom
(C) Business to Civilization
(D) Business to Consumer
Answer:
(D) Business to Consumer

Question 183.
From where customer can select the product and give the order in B2C model ?
(A) At a specific time from specific location
(B) Any time any location
(C) Anytime from specific location
(D) Only from specific location
Answer:
(B) Any time any location

Question 184.
In B2C merchant can sell directly to whom ?
(A) Purchaser
(B) Customer
(C) Mediator
(D) All of these
Answer:
(C) Mediator

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 185.
In ………….. model purchaser is the customer.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Business-C2B
(D) Consumer to Business-C2B
Answer:
(A) Business to Consumer-B2C

Question 186.
………….. is the most used model on internet.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(A) Business to Consumer-B2C

Question 187.
Why Business to Consumer-B2C model is more popular ?
(A) Products availability
(B) Speed of purchase
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 188.
………….. service is included in Business to Consumer-B2C model.
(A) Retail selling of products
(B) Online banking
(C) Transportation as well as selling-purchasing of buildings.
(D) All of these
Answer:
(D) All of these

Question 189.
…………… is the example of Business to Consumer-B2C model.
(A) www.amazon.com
(B) www.rediff.com
(C) www.fabmart.com
(D) All of these
Answer:
(D) All of these

Question 190.
If two different business partners are using e-commerce than it is ………………. model.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(B) Business to Business-B2B

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 191.
B2B stands for …………….. .
(A) Business to Beginners
(B) Business to Broker
(C) Business to Buyer
(D) Business to Business
Answer:
(D) Business to Business

Question 192.
In B2B both are ………………… as seller and purchaser.
(A) business entities
(B) customer
(C) purchaser
(D) customer-purchaser
Answer:
(A) business entities

Question 193.
In Business to Business-B2B model e-mail relationship is established with ………………… .
(A) suppliers
(B) distributors
(C) agent
(D) all of these
Answer:
(D) all of these

Question 194.
In Business to Business-B2B model, due to ………………. more efficiency can be achieved.
(A) more transparency between customers
(B) more transparency between business entities
(C) more transparency between customers as well as business entities
(D) none of these
Answer:
(B) more transparency between business entities

Question 195.
Following options describe …………….. business model.
(1) Manufacturer deal with the supplier, distributor and wholesaler.
(2) Manufacturer quickly communication about diminishing stock product
(3) Supplier can turn the response quickly

(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(B) Business to Business-B2B

Question 196.
With the help of Business to Business-B2B model, the companies can improve the efficiency of common business activities like ………………… .
(A) supplier management
(B) inventory management
(C) payment management
(D) all of these
Answer:
(D) all of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 197.
…………. is the effective medium for Business to Business-B2B process.
(A) Management of Telemarketing
(B) Supply chain, Online service
(C) Just in time delivery
(D) All of these
Answer:
(D) All of these

Question 198.
………………….. is the example of Business to Business-B2B model.
(A) www.commodity.com
(B) www.tradeindia.com
(C) (A) and (B) both
(D) www.amazon.com
Answer:
(C) (A) and (B) both

Question 199.
If the different customers are doing transactions in e-commerce then it is ………………. model.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(C) Consumer to Consumer-C2C

Question 200.
…………….. feature is provided in Consumer to Consumer-C2C model.
(A) Online auction without involving third party
(B) Consumers can deal directly internally
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 201.
User can become ………………… on Consumer to Consumer-C2C.
(A) seller
(B) purchaser
(C) professional
(D) (A) or (B)
Answer:
(D) (A) or (B)

Question 202.
…………….. is the example of Consumer to Consumer-C2C.
(A) Auction website
(B) Website of selling books online
(C) Website for e-newspapers
(D) Website of net banking
Answer:
(A) Auction website

Question 203.
How the product is sold in Consumer to Consumer-C2C model ?
(A) Displaying catalogue of products
(B) Through bidding
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 204.
…………… website is the example of Consumer to Consumer-C2C.
(A) www.eBay.com
(B) www.OLX.com
(C) www.Quiker.com
(D) All of these
Answer:
(D) All of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 205.
In Consumer to Consumer-C2C model, catalogue of various products are displayed on ……………… side of the window.
(A) left
(B) right
(C) up
(D) down
Answer:
(A) left

Question 206.
Using …………….. tool, user can find different products in Consumer to Consumer-C2C model.
(A) find
(B) locate
(C) search
(D) discover
Answer:
(C) search

Question 207.
How the products are displayed in Consumer to Consumer-C2C model ?
(A) Name wise
(B) Category wise
(C) As a Map
(D) With Navigation
Answer:
(B) Category wise

Question 208.
…………… type of information is displayed in Consumer to Consumer-C2C while clicking on the e-book.
(A) Author name and price
(B) Rating of readers and reviews about books
(C) Name of publisher, ISBN Number
(D) Any of these
Answer:
(D) Any of these

Question 209.
ISBN stands for …………….. .
(A) International Section Book Number
(B) International Solution Book Number
(C) International Standard Book Number
(D) International Source Book Number
Answer:
(C) International Standard Book Number

Question 210.
Clicking on ……………. a product is selected to take it to shopping cart in Consumer to Consumer- C2C.
(A) buy It Now
(B) add to cart
(C) add to Shopping Cart
(D) any of these
Answer:
(D) any of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 211.
…………. is done in shopping cart.
(A) Product can be added
(B) Selected product can be removed
(C) Quantity of product can be changed
(D) All of these
Answer:
(D) All of these

Question 212.
…………….. button is clicked to confirm the order.
(A) Place Order
(B) Confirm Order
(C) Buy Now
(D) Login Order
Answer:
(A) Place Order

Question 213.
……………… is done to enter the website of Consumer to Consumer-C2C.
(A) Log-in
(B) Log-out
(C) (A) and (B) both
(D) None of these
Answer:
(A) Log-in

Question 214.
After confirming the order ………………… is to be provided by the buyer.
(A) address
(B) summary of order
(C) payment option
(D) all of these
Answer:
(D) all of these

Question 215.
Now-a-days, ………………. option is provided in Consumer to Consumer-C2C.
(A) payment before receiving the product
(B) payment after receiving the product
(C) payment while selecting
(D) payment after using the product
Answer:
(B) payment after receiving the product

Question 216.
In mode of Payment after receiving the product, when the payment is done ?
(A) After receiving the product at the address
(B) While selecting the purchased the product
(C) After using the purchased product
(D) Before receiving the product at the address
Answer:
(A) After receiving the product at the address

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 217.
……………… is done first before giving the order in e-commerce website.
(A) Agreement
(B) Commitment
(C) Registration
(D) Document
Answer:
(C) Registration

Question 218.
Without registration, order cannot be given on e-commerce.
Choose the appropriate option.
(A) True
(B) False
(D) Can’t say
(D) None of these
Answer:
(A) True

Question 219.
What information is to be provided while making registration ?
(A) User’s name, address and caste
(B) Birthdates, contact number
(C) E-mail address, username, and password
(D) Any of these
Answer:
(D) Any of these

Question 220.
……………. model is useful when value of product or service is to be decided by the customer.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(D) Consumer to Business-C2B

Question 221.
C2B stands for ………………… .
(A) Citizen to Business
(B) Custom to Business
(C) Consumer to Business
(D) Civilization to Business
Answer:
(C) Consumer to Business

Question 222.
…………….. model has the reverse auction process.
(A) Consumer to Consumer-C2C
(B) Consumer to Business-C2B
(C) Business to Consumer-B2C
(D) Business to Business-B2B
Answer:
(B) Consumer to Business-C2B

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 223.
In ………………. model, payment is decided by the customer and company will decide whether it should be accepted or not.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(D) Consumer to Business-C2B

Question 224.
In ………………… type of Consumer to Business-C2B model, there is a wide range of products to be selected.
(A) which customer can afford
(B) the opportunity to specify the wide range of the prices
(C) willing to pay for a particular product or service
(D) any of these
Answer:
(D) any of these

Question 225.
In ………………. model, bidding is done from the institutes to provide service or products.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(D) Consumer to Business-C2B

Question 226.
The following options are of ……………… model.
(1) Bidding is done from the institutes to provide service or products.
(2) Reduces the time of bargaining.
(3) Flexibility increases

(A) Consumer to Consumer-C2C
(B) Consumer to Business-C2B
(C) Business to Consumer-B2C
(D) Business to Business-B2B
Answer:
(B) Consumer to Business-C2B

Question 227.
To reverse the selling process ……………… model is used.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Consumer to Consumer-C2C
(D) Consumer to Business-C2B
Answer:
(D) Consumer to Business-C2B

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 228.
…………….. option shows the Consumer to Business-C2B model.
(A) www.bidstall.com
(B) www.JeetLe.in
(C) (A) and (B) both
(D) www.amazon.com
Answer:
(C) (A) and (B) both

Question 229.
…………………. is the most used e-commerce business model.
(A) B2C and B2B
(B) C2C and B2B
(C) B2C and C2C
(D) C2B and B2C
Answer:
(A) B2C and B2B

Question 230.
…………….. is the major difference between Business to Consumer-B2C and Business to Business – B2B.
(A) Purchaser
(B) Vendor
(C) Customer
(D) Business
Answer:
(C) Customer

Question 231.
What is customer in B2B ?
(A) Independent person
(B) Institute
(C) Businessman
(D) Purchaser
Answer:
(B) Institute

Question 232.
What is customer in B2C ?
(A) Independent person
(B) Institute
(C) Businessman
(D) Purchaser
Answer:
(B) Institute

Question 233.
If government is considered as a separate entity then there are ……………… models.
(A) Government to Business-G2B
(B) Government to Citizen-G2C
(C) Government to Govemment-G2G
(D) All of these
Answer:
(D) All of these

Question 234.
……………… refers to the services and information provided by the government to the business organizations.
(A) Government to Business-G2B
(B) Government to Citizen-G2C
(C) Government to Government G2G
(D) Government to Consumer – G2G
Answer:
(A) Government to Business-G2B

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 235.
…………….. is the part of e-govemance.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Government to Business-G2B
(D) Consumer to Consumer–C2C
Answer:
(C) Government to Business-G2B

Question 236.
In Government to Business-G2B, a business organization can get all the information related to ……………….. .
(A) business policies
(B) approvals for starting the business
(C) set up requirement
(D) all of these
Answer:
(D) all of these

Question 237.
In ……………….. websites, various forms can be filled and submitted online to the related government office.
(A) Business to Consumer-B2C
(B) Business to Business-B2B
(C) Government to Business-G2B
(D) Consumer to Consumer-C2C
Answer:
(C) Government to Business-G2B

Question 238.
……………. is the website of Indian income tax department.
(A) www.incometaxindia.gov.in
(B) www.incometaxindia.in
(C) www.incometaxindia.com
(D) www.incometaxindia.org
Answer:
(A) www.incometaxindia.gov.in

Question 239.
………….. information can be achieved through www.incometaxindia.gov.in website.
(A) Rules of taxation
(B) Various forms
(C) To file the return online
(D) All of these
Answer:
(D) All of these

Question 240.
……………. is the model to provide good and effective services to individual citizen.
(A) Government to Business-G2B
(B) Government to Citizen-G2C
(C) Government to Government-G2G
(D) Government to Consumer-G2C
Answer:
(B) Government to Citizen-G2C

Question 241.
Government to Government-G2G model helps in ………………….. .
(A) reducing IT (Information Technology) cost
(B) streamline procedures
(C) government offices to be more efficient
(D) all of these
Answer:
(D) all of these

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 242.
………………. information is provided by Government to Citizen-G2C model.
(A) Applications of government departments
(B) Applications for welfare schemes
(C) Important applications for citizen
(D) All of these
Answer:
(D) All of these

Question 243.
…………….. network is established by Gujarat government to help people.
(A) GWAN
(B) GSWAN
(C) GSWEN
(D) GSEON
Answer:
(B) GSWAN

Question 244.
GSWAN stands for …………….. .
(A) Gujarat State Wide Area Network
(B) Gujarat Source Wide Area Network
(C) Gujarat Solution Wide Area Network
(D) Gujarat Section Wide Area Network
Answer:
(D) Gujarat Section Wide Area Network

Question 245.
…………….. website is created by Gujarat government.
(A) www.gswan.com
(B) www.gswan.in
(C) www.gswan.gov.in
(D) www.gswan.org
Answer:
(C) www.gswan.gov.in

Question 246.
………………. is the model in which government agencies communicate in non-commercial manner.
(A) Government to Business-G2B
(B) Government to Govemment-G2G
(C) Government to Citizen-G2C
(D) Consumer to Consumer-C2C
Answer:
(B) Government to Govemment-G2G

Question 247.
In Government to Government-G2G model, who communicates ?
(A) Government institute
(B) Government agencies
(C) (A) and (B) both
(D) None of these
Answer:
(C) (A) and (B) both

Question 248.
What type of communication is done between government agencies in G2G ?
(A) Non commercial
(B) Commercial
(C) (A) and (B) both
(D) None of these
Answer:
(A) Non commercial

GSEB Std 12 Computer MCQ Answers Ch 4 Introduction to E-Commerce

Question 249.
Match the pairs properly.

(A) Model (B) Example
(1) Business to Consumer – B2C
Business to Consumer – B2C
(A) www.commodity.com,
www.commodity.com
(2) Business to Business – B2B (B) www.bidstall.com,www.JeetLe.in
(3) Consumer to Consumer – C2C (C) www.flipkart.com,www.amazon.com,
www.rediff.com,www.fabmart.com
(4) Consumer to Business – C2B (D) www.eBay.com,www.OLX.com,
www.Quiker.com
(5) Government to Business – G2B (E) www. gswan. gov. in
(6) Government to Citizen- G2C (F) www.incometaxindia.gov.in

(A) (1 – C), (2 – A), (3 – D), (4 – B), (5 – F), (6 – E)
(B) (1 – A), (2 – B), (3 – C), (4 – D), (5 – F), (6 – E)
(C) (1 – C), (2 – D), (3 – A), (4 – B) , (5 – F), (6 – E)
(D) (1 – B), (2 – A), (3 – D), (4 – C) , (5 – F), (6 – E)
Answer:
(A) (1 – C), (2 – A), (3 – D), (4 – B), (5 – F), (6 – E)

(A) Model (B) Example
(1) Business to Consumer – B2C

Business to Consumer – B2C

(C) www.flipkart.com,www.amazon.com,
www.rediff.com,www.fabmart.com
(2) Business to Business – B2B (A) www.commodity.com,
www.commodity.com
(3) Consumer to Consumer – C2C (D) www.eBay.com,www.OLX.com,
www.Quiker.com
(4) Consumer to Business – C2B (B) www.bidstall.com,www.JeetLe.in
(5) Government to Business – G2B (F) www.incometaxindia.gov.in
(6) Government to Citizen- G2C (E) www. gswan. gov. in

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